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KSDK 5: How to Mediate a Conflict

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As part of conflict resolution month, St. Louis family law attorney and mediator Marta J. Papa was interviewed by KSDK (Ch. 5), St. Louis anchor Jennifer Blome. Papa shares tips and ideas for ways people can disagree without being disagreeable. The first step, Papa explained, is to “separate the people from the problem.”


(original video)